Fluke Premium Care – Gold
혜택 받기
As a Fluke Premium Care (FPC) - Gold member you will receive an activation email with your FPC ID number as soon as we process your order. The activation link in the email will take you to My.Fluke.com where you need to sign in or sign up.
Your My.Fluke.com account will display all Fluke products that you entered, allow you to create support tickets, coverage dates, and access other information.
If you have more than one person using the equipment covered, they can also create an account associating that account with your FPC ID number.
Setting up your My.Fluke.Com Account >
Your My.Fluke Account
To create an account, visit My Products · Customer Self-Service (fluke.com) and sign-up by entering your email. If you have an account, you just need to sign-in with your email and password. After you sign in, your products will appear or you can add them.
우선 기술 지원 받기
Should you require technical assistance simply click on the wrench icon to the right of the product you need help on. This will create a ticket for tech support team.
You can also call the Hotline number you received with your welcome materials. Have your FPC ID, model and serial number ready for verification.
The Fluke Premium Care provides technical support during normal business hours. 교육을 받은 기술 전문가로 구성된 전 세계 기술 지원 센터는 워싱턴주의 시애틀(미국) 및 에인트호벤(네덜란드) 근처의 기업 본사에 있습니다. 기술 전문가가 다른 최종 사용자를 지원하느라 통화 중인 경우도 있습니다. 이런 경우 전화를 끊지 마시고 기다려 주십시오. 이름, 국가 및 통화할 수 있는 전화번호를 포함하여 음성 메일 메시지를 남겨 주십시오.
